Frequently Asked Questions

How Long is the ride?

Check in is 30 minutes prior to your departure time. Your ride is 90 minutes long. Being late to the departure time will cut into your ride time.

Is it hard?

While our water bikes are human powered, the amount of effort required is entirely up to our riders. Whether you want to pedal quickly to maximize your workout or leisurely glide up the bay, you are in control of the speed and physical effort of your ride. Similiar resistance to a single speed bicycle.

Are food and drinks allowed?

Yes! As long as it isn't too messy or alcoholic, go for it.

Is there storage onboard?

Each water bike is equipped with a dry storage box which will keep valuables such as car keys, cell phones, or wallets safe and dry. Larger items such as backpacks or bags are not recommended, but can be stored in our storage locker when necessary.

What should I wear?

It’s up to you but dress appropriate for the weather. We will provide you with a life vest but you can bring your own if you wish.


  • sunscreen

  • a hat

  • water

  • sandals with a heel strap or shoes you don’t mind getting a little water on

Do minors ( under 18 years old ) need to be accompanied by an adult ( 18+ )?

Yes minors need to be accomanied by an adult.

Is there a weight limit?

Yes, The weight capacity is 250 pounds.

Is there an age requirement?

Yes, 10 years old and must meet minimum leg requirement of 28 inches.

Are pets allowed?

Yes, small pets will be allowed but must have a pet life vest and be able to sit on the pontoon platform while bike is in motion.

Cancelling your booking

Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 48 hours before it is scheduled to take place, you will not be entitled to a refund. To avoid this, please provide cancellation notice at least 48 hours prior to your appointment. You can cancel or reschedule an appointment by emailing us at

Where are you located?

We are located on the docks of Turtle Cove Resort and Marina 356 King street Sterling Ny 13156. Once you find adequite parking please look for the Fair haven Water Bikes flags near launch area.